Privacy policy
Last updated: July 10, 2025
At zovelix.in, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and how we keep it safe.
1. What We Collect
We collect information when you browse our website, place an order or contact us.
This includes:
-Your name, phone number, email, address
- Payment details (handled securely through Shopify or your selected payment method)
-Your order history and support queries
-Your device type, browser, IP address, and pages you visit on our site
2. Why We Collect It
We use your information to:
-Process and deliver your orders
-Send you order updates
-Provide customer support
-Improve your experience on our website
-Send offers and updates if you’ve agreed to receive them
-Prevent fraud and secure your account
3. Your Consent
When you place an order or contact us, you give us permission to collect and use your information to complete your order and support your experience with zovelix.
If you opt in to marketing updates, we may send emails or WhatsApp messages with offers. You can opt out at any time.
4. Sharing Your Information
We do not sell your personal data.
We only share your information with trusted third parties involved in fulfilling your order, such as:
-Payment gateways
-Shipping and delivery partners
-Email and SMS service providers
These partners only get the data needed to complete their task and are not allowed to misuse or resell your information.
5. Data Security
Your personal data is stored on secure servers through Shopify and trusted service providers. We follow standard practices to keep your data safe.
6. Marketing Messages
You’ll only receive promotional messages from us if you opted in. These may include offers, product launches, and updates related to zovelix.
You can unsubscribe from marketing messages at any time by clicking the link in our emails or messaging us directly.
7. Cookies
Our website uses cookies to give you a better browsing experience. Cookies help us remember your preferences and show relevant products.
You can change your cookie settings in your browser anytime.
8. Access and Changes to Your Data
If you want to update, correct, or delete any personal information, just email us. We'll handle your request as soon as possible.
9. Policy Updates
We may update this policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions about this policy or your data, reach out to us:
Phone: +91-8630974661
Email: lixzoveofficial@gmail.com