Terms of service

Last updated: July 10, 2025

Welcome to Zovelix! The terms "we", "us" and "our" refer to Zovelix. Zovelix operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Zovelix is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services. By accessing or using any part ,of the site, you agree to be bound by these Terms.

1. Access and Account

By using our Services, you confirm that you are at least the age of majority in your jurisdiction. You agree to provide accurate and current information and to maintain the confidentiality of your account. You are responsible for any activity under your account.

2. Our Products

We strive to display accurate product images and descriptions, but colors and appearances may vary based on your screen. We reserve the right to change or discontinue products at any time.

3. Orders

All orders are subject to acceptance. We may reject or cancel orders for any reason. Cancellations are allowed only before dispatch. Your purchases must be for personal use only. Return and exchange terms are governed by our Refund Policy.

4. Prices and Billing

Prices may change without notice. Charges may include taxes, shipping, and handling. You agree to provide accurate billing information and authorize us to charge your payment method for all purchases.

5. Shipping and Delivery

Orders are typically delivered within 3–7 business days. We are not responsible for delays caused by couriers or external events. Once shipped, the risk passes to you. Free shipping applies on orders above Rs. 999.

6. Intellectual Property

All content on our website belongs to zovelix or its partners and is protected by law. You may not reproduce or use any content without permission.

7. Optional Tools

We may provide access to third-party tools "as is" without warranties. Use of these tools is at your own risk.

8. Third-Party Links

We are not responsible for third-party websites linked from our store. Use them at your own risk and review their policies before engaging.

9. Relationship with Shopify

Shopify powers our store, but your transaction is with Zovelix. Shopify is not liable for any product or service you purchase from us.

10. Privacy Policy

Your personal information is governed by our Privacy Policy. Use of our services means you consent to data collection and sharing as outlined.

11. Feedback

By submitting feedback, you grant zovelix the right to use it for marketing or product improvement. Do not submit unlawful or misleading content.

12. Errors and Inaccuracies

We may occasionally have typos or inaccuracies in our product listings. We reserve the right to correct these at any time without prior notice.

13. Prohibited Uses

You may not use our site for any unlawful or harmful activity, including but not limited to fraud, spamming, data scraping, or violating any rights.

14. Termination

We reserve the right to terminate your access to the Services at any time for any violation of these Terms. Terminated accounts remain responsible for any pending dues.

15. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without any guarantees. Use of the site is at your own risk.

16. Limitation of Liability

Zovelix shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

17. Indemnification

You agree to indemnify and hold harmless Zovelix and Shopify against any claims arising from your use of the Services.

18. Severability

If any provision of these Terms is deemed unenforceable, the remaining parts will still be valid and enforceable.

19. Waiver and Entire Agreement

Failure to enforce any right shall not waive it. These Terms, along with our policies, constitute the entire agreement.

20. Assignment

You may not transfer your rights or obligations under these Terms without our written consent.

21. Governing Law

These Terms are governed by the laws of India and any disputes will be subject to the jurisdiction of New Delhi courts.

22. Contact Information

If you have any questions about these Terms, contact us at:

Zovelix 
lixzoveofficial@gmail.com
Phone: +91-8630974661
Karol bagh F-Block, Gali No. 12, C Block, New Delhi – 110044